If travelling is your passion and you dream of embarking on a exciting and rewarding career as a tour leader, then you must be prepared to invest in your training to acquire the necessary skills to succeed in this dynamic role.
IET, the specialised training organisation in the tourism sectororganises a special course, dedicated precisely to those who want to become a tour leader.
But who is and what does the Tour Leader do?
It is a crucial figure in the tourism industryand his role goes far beyond that of a simple guide. A tour leaderHe is the one who, by profession, assists individuals or groups of travellers during their tourist itineraries, both within the national territory and abroad, taking care not only to lead them to the discovery of places of artistic and cultural interestbut also the organisational aspects of the entire trip, including recreational and leisure time.
This figure is in charge of providing relevant and interesting information about the destinations visited, outside the scope of the local guides.
The tour leader is the main point of contact for the participants of the trip, and is responsible:
- of programme implementation
- document management
- of financial management and many other responsibilities.
Key Competences of a Tour Leader
La training is essential to develop the skills needed to excelling as a tour leader. Since his role encompasses several areas and requires several transversal skills, it is important for him to have solid theoretical-practical-organisational foundationsas well as a series of character skills, approach to work and to others, which make all the difference.
1. Legal and Administrative Knowledge
A tour leader must have a thorough understanding of tourism laws, customs formalities and currency issues, especially when it comes to international travel. This knowledge is essential to avoid legal and administrative problems during the trip.
2. Relational Skills
Le interpersonal skills are essential for a tour leader. This figure must be able to communicate effectively with customers, tour operators, local authorities, local guides and other professionals. The ability to managing interpersonal relations in a positive way is essential to solve any problems that may arise during the trip. Of course, this also implies knowledge of at least one foreign language.
3. Cultural and Historical Knowledge
A tour leader must possess a sound knowledge of history, geography, art, anthropology and economics, in order to be able to provide detailed information on the destinations visited. This knowledge helps to create a cultural and educational experience for travellers. Usually the tour leader knows its territory well, not only in its historical and cultural aspects, but also in its logistics.
4. Navigation Capability
The tour leader must be able to consult and interpret maps, charts and maps to guide the group efficiently and safely.
5. Problem Management
The tour leader must be prepared to managing delicate and problematic situations during the trip, which, no matter how well organised in every detail, can always present unknowns or sudden changes: illnesses, accidents, loss of documents or luggage, and other situations caused by force majeure must be dealt with by the tour leader with the right lucidity and ability to find an alternative solution that does not displease the customers.
What are the job opportunities of a Tour Leader?
The position of tour leader offers various job opportunities, including:
- Tour Leader Outgoing Travel: The tour leader for outgoing trips has the responsibility of leading groups across national borders. This requires managerial skills, knowledge of foreign languages and a broad understanding of destinations.
- Incoming Tour Leader: The tour leader for incoming trips becomes the 'group leader' of tourists visiting their own country. They must be able to manage heterogeneous groups and offer an authentic perspective on the beauty of their country.
- Tour Leader Daily Tour (Excursion): This figure is dedicated to day trips, leading groups on local sightseeing tours. He or she must ensure that the programme is adhered to and that participants have a good time.
- Tourist Transfer Services: The transfer driver assists passengers when travelling to and from airports or other destinations. His presence is essential to ensure a hassle-free experience for travellers.
- Other Fields of Activity: Tour leaders can also work in contexts such as congresses, incentive trips, corporate conventions and trade fairs, offering their expertise in event organisation and management.
For become a tour leader and be successful in this role, it is essential to invest in training and develop the necessary skills.
The ability to manage teams, solve problems, communicate effectively and provide a unique cultural experience are just some of the qualities required and are only some of the skills that are imparted during the IET Tour Leader Online Course.
Find out about the lecturers, the programme, the facilities and the requirements to participate in this fascinating course.