Digital Restaurant Manager: Online Master in AI and operational strategies for the restaurant industry

from 04 May 2026 to 06 July 2026

The professional figure

The Master for Restaurant Manager is the training course designed for all those who aspire to acquire the necessary managerial skills to be able to better manage the economy and organisation of any modern restaurant business.

A restaurant manager is the key figure in charge of managing all aspects of a restaurant business. He or she is in charge of staff management, establishing responsibilities and shifts, and of all day-to-day activities. He is responsible for the entire organisation and the gastronomic experience of the customers.

This master's degree is an opportunity to acquire advanced skills in business management, specific restaurant management strategies and industry leadership.

Teaching programme

Restaurant Manager: tasks, responsibilities and competences
Room brigade management: organisation chart, personnel, costs, shifts, equipment
The various services: From breakfast to dinner, catering, banqueting
Creation of Operating Procedures
The Sale: What to Sell and When
Communication: pre-service briefings, service orders, communication with other departments
Customer and Complaint Management
Warehouse management: procurement, loading and unloading of foodstuffs
The relationship with suppliers
Customer loyalty

Focus RRM (Restaurant Revenue Manager)
Revenue Management applied to the restaurant
How to design the menu
Promotions and strategies to increase visibility and customer flow
Pricing strategies and cost control
Reservation Management

The valorisation of the agricultural supply chain in the world of digital, sustainable and connected catering
How to tell the story of dishes by emphasising territory, origin and sustainable agricultural techniques

AI module

Reservation Management
Sales analysis and demand forecasting
Personnel Management
Customer Service
Cost and stock optimisation
Marketing and loyalty
Sustainability and waste reduction

The master's course is aimed at experienced catering professionals, as well as recent graduates and startuppers in the sector.

Certificate of Participation signed by our European Tourism Institute

H.A.C.C.P. course certificate level 3

Project work certificate

Possibility of financing;
CV video realisation;
Reworking and updating the CV for dissemination to companies in the sector at the end of the training course

Study of preparatory texts provided by the European Tourism Institute;
6-month English language course 'all you can learn' formula. If you already have at least a self-certified B2 level of English, you can choose another of the following languages: French, Spanish, German, Portuguese and Italian;
Level 3 H.A.C.C.P. Course
80 hours of online lessons
Digital CV editing
CV and video dissemination

Our lecturers

Need more information?

Course details:
Maximum number of participants:

Maximum number of participants: 20

Duration:

80 hours of online lessons

Project work:

project work for specific restaurant management strategies and organisational skills.

The IET partners

About us:

Great experience, superbly trained teachers!
Perfect synchronisation between the teachers who provided a high level of training!
Response from the owner:Hi Pio Leonardo, thank you :)
Marika Farsigi
2 months ago
I highly recommend the Luxury Hospitality course with Prof. Danilo Di Pasquale for the excellent quality of the content, professionalism, and expertise demonstrated throughout the programme.
Even though I followed the lessons after the course had officially ended, all materials were always available and I received full support whenever I had questions or needed clarification.
A valuable learning experience and absolutely worth the investment.
Response from the owner:Thank you for your wonderful feedback. :)
Erika Fussenegger
2 months ago
I took part in the Online Course in Luxury Hospitality because I got a job in a luxury hotel and wanted to get to know the luxury world better in order to relate better with management, colleagues and guests.
It gave me a lot of useful knowledge to adapt very quickly to the new job and I also learnt necessary terminology.
It was a very interesting and useful course.
In the event of problems on scheduled days, I was always notified in good time and received immediate support from the education contact person for new dates and times.
In addition, the reserved area with the recorded lectures was very useful for reviewing and integrating notes. In addition, the quizzes at the end of the course were excellent for testing learning.
I also received the dadictical materials used in the virtual classroom and the text, before the lectures, which helped me to write the final project. I highly recommend the course.
Response from the owner:Hi Erika, thanks for your feedback! :)
Genaro Chiappero
2 months ago
I attended the Receptionist course, really top. The lecturer Stefano, very clear, precise and always willing to resolve doubts. A great pleasure to have the opportunity to share this course with such an experienced and knowledgeable person. I would also like to thank Rita, always willing to help with any administrative questions. Thank you to all the staff and people who form part of the IET. I hope to do more courses in the future. Thank you very much!!!
Seth Perry
2 months ago
I am Antonio Sindaco and I attended the Master in hospitality management. Overall, I am very satisfied with the experience. Professionalism, courtesy and friendliness are the strong points here
Isabella Raimondi
2 months ago
The online master's course in Luxury Hospitality was useful and well structured. The content was interesting and applicable, and the staff was competent, helpful and professional at all times. The only aspect that I regretted a little was the change in the course schedule, which meant that I was unable to attend a couple of the lectures. However, thanks to the recordings, I was still able to catch up with them without difficulty. Overall, a very positive experience that I would recommend.
Riatul Islam Sajib
2 months ago
everything was good.and i learnd lot of thing in this course.specialy our tutor and teacher they were good trainer.
Response from the owner:Thank you, We wish you continued success and hope to support you again in the future.
Salvatore Pisanu
3 months ago
I attended a course at the European Tourism Institute with high expectations, all of which were fully confirmed. The course was well organised and engaging, and the lecturers proved to be competent and helpful.
I learnt a lot and shared their approach right from the start.
A learning experience that I highly recommend.
Response from the owner:Hi Salvatore, thank you for your feedback!
Archangel Clean
3 months ago
Last month I concluded the course with a very satisfying work experience! I was followed from the very beginning with the support of Dr. Ilenia Frachiolla, who was available and attentive to my every need or doubt! The course took place in the beautiful city of Bari with the theoretical phase in the laboratory and on the yacht, followed by Chef Marco!
Fabrizio Milazzo
4 months ago
Very well organised and structured course.
Teachers of the highest level.
All-round professionalism.
Thank you
Response from the owner:Good evening Fabrizio, thank you for your review! :)
Bivan
4 months ago
Here we are with my review. I apologise in advance for the delay in posting. What can I say? The onboard chef course was held in Bari in October. Bari is wonderful, from what little I was able to see. The IET staff (including the chef) are knowledgeable and helpful. Of course, if you arrive a little early, they certainly don't make you wait outside; on the contrary, they do. The doctors and their representatives welcome you with an extraordinary smile. A smile that's not entirely expected first thing in the morning. The course lasted five days. The first three were enough to gain the most important knowledge and learn some truly practical recipes, suitable for onboard cooking. The other two days took place literally "onboard" a yacht docked in the city port, not far from the city centre. Some of my companions struggled with seasickness there, while others proved to be sea dogs capable of handling the situation. It's worth considering better management of the onboard space. My only observation: the price is worth it. I only give 5 stars after signing a boarding contract. Thanks, regards.
Noufal Elfetouhy
4 months ago
Response from the owner:Hi Noufal, thank you! :)
Giorgia Pappatico
4 months ago
Good experience, professional, friendly and helpful
Response from the owner:Thank you Giorgia! Have a great evening :)
Marco Pesce
4 months ago
Response from the owner:Hi Marco, thank you! :)
lolly piras
6 months ago
This year, I took the master's degree courses in hospitality management, and I must say that I really enjoyed them. The lessons were very easy to follow, both online and recorded, and all the teachers were very knowledgeable, empathetic, and helpful. All the modules were very interesting and well presented. The administrative and secretarial staff were always helpful and friendly. I am satisfied with the course and am now confidently awaiting my certificate and the opportunities that this investment will bring. I recommend it, thank you all.
Elisa Fabbri
7 months ago
Although I followed the Mystery Guest course asynchronously because I was working during the live lessons, I found it very engaging. I think it will be useful to me professionally beyond the role of Mystery Guest itself!
John Cassandra
8 months ago
The Mystery Guest course was wonderful. The teachers were extremely knowledgeable and very good at explaining the role in practical terms. The institute is definitely excellent at preparing you for the world of tourism. I am very satisfied with this first experience with IET. .
Gloria Cerboni
9 months ago
Laura Canepa
10 months ago
I took part in the Mystery Guest course thinking it would be enjoyable and informative, but it exceeded my expectations. The two teachers were very knowledgeable and the lessons and their explanations were extremely effective. They were also pleasant people with whom we could have a laugh from time to time. The tutor, Ilenia, was very efficient before, during and after the course and very attentive to the human aspect of us learners.
I am very satisfied, with everything!
Response from the owner:Hi Laura, thank you! :D
Sofia Vanzetto
10 months ago
I attended the wedding planner course and was very satisfied with it. The teachers presented the topics in a very clear and comprehensive manner, enriching the lessons with useful information, especially on the timeline and the actual organisation of the event and the wedding day itself. My only criticism is that perhaps too much time was devoted to explaining and creating sketches.
A wonderful experience that enriched me both personally and professionally, thanks above all to the high level of expertise of the teachers.
Response from the owner:Thank you Pierfrancesco! ;)
Francesca Colasante
10 months ago
Response from the owner:Thank you :)
Yvonne Dimartina
10 months ago
I took the 2025 course and it was really a wonderful discovery. Complete all-round course.
Maria
10 months ago
Elena Vicentini
10 months ago
I attended a course in 2025 and I enjoyed it very much, a serious course, outstanding lecturers and very well organised by those in charge, so I can only recommend it!
Melissa Carroccia
10 months ago
Annamaria Borzì
10 months ago
Nicholas Gotthard
11 months ago
The lecturers are very knowledgeable and explain well
Salvatore Visone
11 months ago
Online course for travel agents. Very professional lecturers, clear and interesting subjects, very inclusive and dynamic lessons.
Paolo Arveda
11 months ago
I am writing about the yatch chef course.
What can I say, all professional and knowledgeable.
The course chef was superbly prepared, as well as nice.
Secretaries were available for all eventualities and Dr Fracchiolla remained available even weeks after the course, to review and disseminate the curricula.
Daisy Amayah
12 months ago
The online Concierge course proved to be a valuable learning experience. The quality of the teaching programme was high, with well-structured content that was up-to-date with the needs of the hospitality industry.

The lecturers proved to be highly professional, imparting not only theoretical knowledge but also practical skills essential for the role. Thanks to their direct experience in the field, they were able to offer concrete examples and useful tips for dealing with real situations.

An added value of the course was the presence of a personal coach, who guided us along the way by helping us to understand how to manage emotional stress, to understand the importance of active listening, and to recognise communication traps. These tools turned out to be fundamental not only for dealing confidently and professionally with clients, but also for how to handle situations in the family.

The practical approach was a key element: through simulations, exercises and case studies, I was able to put some of the lessons I had learnt into practice.,

Overall, a useful course that I recommend to anyone who, like me, wants to excel in the hospitality industry. .
Hostess Steward Course
It was an interesting course, Federica was a very good teacher very professionally in the field, I am happy with all this training.
A stage of much learning together with my comrades.
Thanks to tutor Ilenia for all her availability
Sicily Days
12 months ago
The IET Concierge course is a comprehensive, high-quality training programme, perfect for those who want to pursue a career in hospitality. The teachers are experienced professionals, ready to provide practical and theoretical tools to manage guest requests and resolve complex situations with competence and discretion. The lessons cover fundamental aspects of the role, such as emergency management and attention to detail, preparing you for impeccable customer service. The programme is well structured and allows you to acquire a solid foundation. I highly recommend this course!
Vincenzo Aloisio
12 months ago
The course was very educational and the lecturers and tutors were always available for anything. Too bad about the low participation of the other students but I highly recommend this course to those who are just entering the online world
reinaldo blando
12 months ago
I have just completed the course as a ship's steward. It was a wonderful experience, and from the very first day I got on very well with the other students and all the teaching staff, who were welcoming and professionally impeccable. I would like to thank everyone, and I can't wait to start the course as a seaman.
leonardo cazzaro
12 months ago
The hostess/steward course was an extraordinary and highly educational experience. From day one, I had the opportunity to learn the specific skills needed to work in an exclusive and dynamic environment such as that of yachts. The course covered a wide range of topics, from customer service management to mise en place and safety management at sea.
The director and course instructor, both professionals with extensive experience in the sector, were able to convey not only the necessary technical skills, but also the importance of the elegant and discreet approach that characterises service on board luxury yachts. They also managed to instil in us their passion for the sea, making each lesson even more engaging and stimulating.
Another highlight of the course was the practical aspect of boat maintenance and managing confined spaces on board. The lessons were highly interactive, with a mix of theory and practice that made learning very engaging and useful. In addition, I had the opportunity to network with industry professionals and gain a better understanding of the real career opportunities that the world of luxury yachts offers.
In conclusion, I highly recommend this course to anyone who wants to pursue a career as a yacht hostess/steward. It is a unique opportunity to acquire specific skills, work in an exclusive sector and have the chance to grow professionally in a stimulating and prestigious environment. A truly worthwhile learning experience!
Paola Pagin
12 months ago
I have just completed the air hostess course. Course done very well and with very professional lecturers and tutors.
EIT ... highly recommended for a professional career!
I have done and completed the Tour Leader Course with IET, although the course was done entirely online except for the final part of the workshop I must say that I am satisfied with the result. Our lecturer was very smart and professional in trying to make the lessons as practical and interesting as possible. The final workshop was also very useful and stimulating. I would recommend the course to anyone wishing to work in the world of Tourism as a Tour Leader.
I participated in the non-hotel Property Management course and was enthusiastic about it. Content beyond my expectations, very knowledgeable and helpful lecturers.
Tommaso Russo
1 year ago
I attended the Tour Leader course and the final workshop and was very pleased! Tutor and teacher professional and prepared. Interesting course, lots of practical exercises during the lessons and final workshop to put into practice what we studied.
Recommended course!!!
Giusy Broda
1 year ago
I took a specialisation course and was fully satisfied.
High recommend!
Cristina Stocco
1 year ago
I participated in the Tour Leader course and was very satisfied! Very well prepared and professional tutors. Many interesting courses, live, in-person lessons and the opportunity to put into practice what you study
Giulia Rubin
1 year ago
Super interesting topics, addressed by helpful, knowledgeable and undoubtedly experienced lecturers. They not only have competence in their role, but also the ability and patience to transfer information clearly. As for the back office, always friendly and very quick to respond. Highly recommended.
Course completed I must admit that despite being online lessons it was possible to have dynamic interactions. Professors professional and available for clarification, stimulating and kind. Tutor present and available even outside of class, which in my opinion is fundamental.

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