dal 16 settembre 2026 al 30 novembre 2026
The Master for Restaurant Manager is the training course designed for all those who aspire to acquire the necessary managerial skills to be able to better manage the economy and organisation of any modern restaurant business.
A restaurant manager is the key figure in charge of managing all aspects of a restaurant business. He or she is in charge of staff management, establishing responsibilities and shifts, and of all day-to-day activities. He is responsible for the entire organisation and the gastronomic experience of the customers.
This master's degree is an opportunity to acquire advanced skills in business management, specific restaurant management strategies and industry leadership.
Teaching programme
Restaurant Manager: tasks, responsibilities and competences
Room brigade management: organisation chart, personnel, costs, shifts, equipment
The various services: From breakfast to dinner, catering, banqueting
Creation of Operating Procedures
The Sale: What to Sell and When
Communication: pre-service briefings, service orders, communication with other departments
Customer and Complaint Management
Warehouse management: procurement, loading and unloading of foodstuffs
The relationship with suppliers
Customer loyalty
Focus RRM (Restaurant Revenue Manager)
Revenue Management applied to the restaurant
How to design the menu
Promotions and strategies to increase visibility and customer flow
Pricing strategies and cost control
Reservation Management
The valorisation of the agricultural supply chain in the world of digital, sustainable and connected catering
How to tell the story of dishes by emphasising territory, origin and sustainable agricultural techniques
AI module
Reservation Management
Sales analysis and demand forecasting
Personnel Management
Customer Service
Cost and stock optimisation
Marketing and loyalty
Sustainability and waste reduction
The master's course is aimed at experienced catering professionals, as well as recent graduates and startuppers in the sector.
Certificate of Participation signed by our European Tourism Institute
H.A.C.C.P. course certificate level 3
Project work certificate
Possibility of financing;
CV video realisation;
Reworking and updating the CV for dissemination to companies in the sector at the end of the training course
Study of preparatory texts provided by the European Tourism Institute;
6-month English language course 'all you can learn' formula. If you already have at least a self-certified B2 level of English, you can choose another of the following languages: French, Spanish, German, Portuguese and Italian;
Level 3 H.A.C.C.P. Course
80 hours of online lessons
Digital CV editing
CV and video dissemination
Maximum number of participants: 20
80 hours of online lessons
project work for specific restaurant management strategies and organisational skills.
Italian Italian 
English
Spanish
