A tour leader is someone who, by profession, is responsible for welcoming and accompanying groups of people on trips, either in the country or abroad. This tourism professional takes care of every detail of the tourist package arranged by tour operators and provides qualified and complete assistance to tourists, providing them with all the necessary information, in their mother tongue.
TRAINING PROJECT
Preliminary lessons: texts + online platform
Full-time classroom phase: 80 hours in Rome
Exercises, simulations and mid-term tests.
Final examination required for application for a licence to practice.
Preparation and simulation phase for the qualifying examination.
MAXIMUM NUMBER OF PARTICIPANTS: 20 DOWNLOAD BROCHURE
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Full programme
The IET's Tour Guide preparation course aims to train experienced professionals in incoming and outgoing tourism, who are able to manage groups of Italian or foreign tourists in the perfect implementation of the pre-established travel programme.
The tour guide
The course provides optimal preparation for the provincial examination to obtain the international qualification as a tourist guide and registration on the provincial list of tourist guides.
High School Diploma
English level B1
The course makes it possible to work in the world of tourism and to find employment in:
Private tourism companies
National and international tour operators
Travel agencies
National and international tourism associations
Public bodies
Hotel chains
Tourist villages
Shipping companiesPrivate certificate of course attendance on behalf of the European Institute of Tourism, which enjoys ISO 9001 certification
The Tourism Industry, Tourism Organisation and Tourism Enterprises
Tourism legislation: relevant Italian and European legislation
Tourism professions and the figure of the tour leader
Tourist Geography: the main tourist areas and itineraries
Tourist English module
Italian, European and non-European tourism geography and the constituent elements of a country's tourism heritage;
Tourism legislation;
Air services on the world's most important routes;
Tariff system and ticketing issues (rail, air, and maritime);
Use of geographical, tourist and road maps;
Elements of first aid;
The tourist activity, concept of travel and itinerary, tourist goods and services;
Production and planning of tourist itineraries;
The services of Travel Agencies and Tour Operators;
Hotel classification in Italy and major European countries;
Individual and group travel;
The execution of group trips, documentation for the accompanying person, the trip report;
Visits and excursions to the most popular tourist destinations in Italy and abroad;
Transfers, general and specific assistance;
Baggage service: damage or loss - excess weight
Insurance services;
Allocations of foreign currency to Italian residents travelling to non-European countries,
The currency exchange service and the provision of services to non-residents in transit in Italy;
Means of payment for the tourist;
Customs rules and regulations;
The reservation system and GDS (e.g. Amadeus ,Galileo, Sabre, etc.),
The issuing of final tickets and vouchers, the delivery of travel material to the customer;
Tasks and rules for the professional activity of the accompanying person.
*The course does not guarantee a pass in the licensing examination. Preparation and simulation phase for the licensing examination
With the European Institute of Tourism, you will be provided with all the necessary tools (related to the region for which you choose to take the certification exam) in order to practise and prepare yourself as well as possible.
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Italian