The Course in Luxury Hospitality Online is designed for those who aim to excel in the
luxury hospitality sector, an area that requires a unique combination of
skills and a high attention to detail. This course is aimed at those who wish to
learning how to successfully manage the expectations of a demanding clientele, offering
an unforgettable experience that goes beyond a simple stay or meal. Participants
acquire in-depth knowledge of service dynamics, event management of
luxury, effective communication with an elite clientele and techniques for creating atmospheres
exclusive and customised.
The skills developed during the course include the operational management of
luxury, from design to the implementation of impeccable service standards, the ability to
resolve complex situations with discretion and efficiency, and the development of
targeted marketing to attract and retain high-end customers. Through a mix of
lectures, case studies, and simulations, participants will be prepared to face the
challenges in the sector and to bring added value to the structures in which they will operate.
The online course is intended for manager of sector tourist who want to specialise in the luxury segment, young professionals who aspire to positions of responsibility in thehotel industry of a high standard, entrepreneurs of the tourism sector that cater to a high-spending clientele.
Educational Programme
Study of preparatory texts provided by the European Tourism Institute;
Classroom phase:
24 hours of theoretical lectures and practical exercises
project work
Video-cv production
Digital CV editing
CV and video dissemination
English 
Italian