Brochure - European Tourism Institute

Yacht Hostess & Steward online course

In addition to assisting the ship's captain and the rest of the staff in the care and assistance of the people on board, this professional figure performs a number of tasks.Hostesses and Stewards have a very important organisational task and are responsible for the quality of life on board .

Who is it addressed to?

The Hostess and Steward must have a range of technical and character skills to perform their role to the best of their ability, in particular they must demonstrate that they possess
ability to live and work in close contact and constricting environments and to work in a team or autonomously, planning work in order to complete it on time and in the required manner.

Ability to work in stressful situations related to weather conditions
Available at widely flexible hours

The programme

Personal care and professional clothing
Labelling: how to address shipowners
Reception and guest management
Life on board
Table and buffet mise-en-place
Organise cocktail parties
Service: equipment, serving and clearing daily
Daily indoor and outdoor cleaning: which products to use, how and when.
Laundry: washing, drying and ironing
Operation and maintenance of household appliances
Organisation of the galley
Inventories
Contingencies Role of Chief Hostess/Steward - Management - Responsibilities - Inventories - Organisation of the galley - Typical working day with and without Hosts - Service - Wine storage and selection - Cloakroom management - Operation and maintenance of appliances - Contingencies
Standards by safety on board and an outline of the navigation code
Work activities on board ships
Legislative Decree 27 July 1999 no. 271 art.1 and art.2
Decree-Law No. 57 of 12 May 2012
Commander
Owner
Obligations of master and shipowner
Maritime personnel
Safety Manual

The training project

Study of preparatory texts provided by the European Tourism Institute;
6-month English language course 'all you can learn' formula. If you already have at least a self-certified B2 level of English, you can choose another of the following languages: French, Spanish, Portuguese and Italian
Course: 40 hours online
3-day internship on board yachts (24 hours)

Optional Basic Training Phase
Basic Training (IMO STCW) is a package of compulsory courses required for specific qualifications that one needs to undertake to pursue a maritime career.
The package will take place at the certified professional training centre: CENTRO NAUTICO SALERNO ( C.N.S) SRLS with the issuing of the relevant certificates. The duration is 7 days including Sunday.
Video-cv production
Digital CV editing
CV and video dissemination

RICCARDO TIGLI

RICCARDO TIGLI

Riccardo Tigli, Captain and Deck Officer, was born in the province of Latina and has always been fascinated by the nautical world. He began his studies at the G. Caboto Nautical Institute; after completing his studies and specific courses in the sector, he began his career as an officer on cargo ships in 2001. He has experience as Chief [...]

Erika Voliani

Erika Voliani

Trainer since 2017 in the nautical sector , Operations Manager at a nautical company in Tuscany , Sicily and Sardinia . She is also in charge of fleet management on an international booking system . This work has allowed a continuous and constant confrontation with different people with whom, thanks also to training as counselling, [...]

Monica Montini

Monica Montini

He began his professional career and dedicated more than 20 years of his career to the hotel industry. He has worked for major independent businesses and hotel companies such as Marriott, UNA Group, NH Hotels and Armani Hotels. He combines Revenue Management with training in effective communication, emotional intelligence and the development of a leadership style that is attentive to people's well-being and happiness.

Teachers

English

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