
Professional Profile
In addition to supporting the Captain and the rest of the crew in guest assistance and care, this professional role encompasses a wide range of responsibilities. Stewardesses and Stewards play a vital
organizational role and are directly responsible for the quality of life on board.
To excel in this position, a Steward/ess must possess a specific set of technical skills and personal attributes. In particular, they must demonstrate:
Adaptability and Teamwork: The ability to live and work in confined spaces and close quarters, collaborating effectively within a team or working independently.
Time Management: Proficiency in planning and prioritizing tasks to ensure all duties are completed within the required timeframes and to the highest standards.
Resilience: The ability to work effectively under pressure and in stressful situations, often influenced by weather and sea conditions.
Flexibility: A willingness to work long and irregular hours, adapting to the fluid nature of life at sea.
High school diploma and/or proven work experience in the sector
The Programme
Personal Grooming and Professional Attire
Etiquette: Addressing Yacht Owners and Guests
Guest Welcome and Hospitality Management
Life Onboard
Table and Buffet Mise-en-place
Cocktail Party Organization
Service Excellence: Table Setting, Serving, and Clearing
Interior and Exterior Housekeeping: Product Knowledge and Techniques
Laundry Procedures: Washing, Drying, and Ironing
Appliance Operation and Maintenance
Provisioning and Galley Organization
Inventory Management
The Role of the Chief Steward/ess: Management and Responsibilities
Daily Operations: Working with and without Owners Onboard
Wine Selection, Service, and Storage
Wardrobe Management and Fine Fabric Care
Contingency Planning and Problem Solving
Study of preparatory texts provided by the Istituto Europeo del Turismo
20-hour online course leading to a Level 3 HACCP Certificate
40-hour online
24 hours hands-on internship on board a motor yacht at the Port of Bari
Optional Basic Training Phase
Basic Training (IMO STCW) is a package of compulsory courses required for specific qualifications that one needs to undertake to pursue a maritime career.
The package will take place at the certified professional training centre: CENTRO NAUTICO SALERNO ( C.N.S) SRLS with the issuing of the relevant certificates. The duration is 7 days including Sunday.
CV and video distribution
